SoftLayer_Ticket_Update_Employee


SoftLayer_Ticket_Update_Employee

Description

Retrieve an update to a ticket made by a SoftLayer employee. Ticket updates created by employees have the option of being rated on a one to five scale. Because customer updates don’t have this ability the SoftLayer_Ticket_Update_Employee class has it’s own service.

seeAlso

Methods

addResponseRating
Set an update's response rating.
getEditor
Retrieve a representation of the SoftLayer employee who created a ticket update.
getFileAttachment
Retrieve the files attached to a ticket update.
getObject
Retrieve a SoftLayer_Ticket_Update_Employee record.
getTicket
Retrieve the ticket that a ticket update belongs to.
getType
Retrieve the Type of update to this ticket

/reference/services/SoftLayer_Ticket_Update_Employee/