SoftLayer_User_Employee


SoftLayer_User_Employee

Description

A SoftLayer_User_Employee models a single SoftLayer employee for the purposes of ticket updates created by SoftLayer employees. SoftLayer portal and API users cannot see individual employee names in ticket responses. SoftLayer employees can be assigned to customer accounts as a personal support representative. Employee names and email will be available if an employee is assigned to the account.

Local


displayName

None
Type: string


email

A SoftLayer employee’s email address. Email addresses are only visible to SoftLayer_Account that are assigned to an employee
Type: string


employeeDepartmentId

A SoftLayer employee’s SoftLayer_User_Employee_Department id.
Type: int


firstName

A SoftLayer employee’s first name. First names are only visible to SoftLayer_Account that are assigned to an employee
Type: string


lastName

A SoftLayer employee’s last name. Last names are only visible to SoftLayer_Account that are assigned to an employee
Type: string


username

A representation of a SoftLayer employee’s username.
Type: string

Relational


employeeDepartment

The department that a SoftLayer employee belongs to.
Type: SoftLayer_User_Employee_Department

Count


chatTranscriptCount

A count of
Type: unsignedLong


layoutProfileCount

A count of
Type: unsignedLong


ticketActivityCount

A count of
Type: unsignedLong


ticketAttachmentReferenceCount

A count of
Type: unsignedLong