SoftLayer_Account


SoftLayer_Account

Description

The SoftLayer_Account data type contains general information relating to a single SoftLayer customer account. Personal information in this type such as names, addresses, and phone numbers are assigned to the account only and not to users belonging to the account. The SoftLayer_Account data type contains a number of relational properties that are used by the SoftLayer customer portal to quickly present a variety of account related services to it’s users.

SoftLayer customers are unable to change their company account information in the portal or the API. If you need to change this information please open a sales ticket in our customer portal and our account management staff will assist you.

associatedMethods

Local

accountManagedResourcesFlag
A flag indicating that the account has a managed resource.
Type:

boolean

accountStatusId
A number reflecting the state of an account.
Type:

integer

address1
The first line of the mailing address belonging to an account.
Type:

string

address2
The second line of the mailing address belonging to an account.
Type:

string

allowedPptpVpnQuantity
The number of PPTP VPN users allowed on an account.
Type:

integer

alternatePhone
A secondary phone number assigned to an account.
Type:

string

brandId
The Brand tied to an account.
Type:

integer

city
The city of the mailing address belonging to an account.
Type:

string

claimedTaxExemptTxFlag
Whether an account is exempt from taxes on their invoices.
Type:

boolean

companyName
The company name associated with an account.
Type:

string

country
A two-letter abbreviation of the country in the mailing address belonging to an account.
Type:

string

createDate
The date an account was created.
Type:

dateTime

deviceFingerprintId
Device Fingerprint Identifier - Used internally and can safely be ignored.
Type:

string

email
A general email address assigned to an account.
Type:

string

faxPhone
A fax phone number assigned to an account.
Type:

string

firstName
Each customer account is listed under a single individual. This is that individual's first name.
Type:

string

id
A customer account's internal identifier. Account numbers are typically preceded by the string "SL" in the customer portal. Every SoftLayer account has at least one portal user whose username follows the "SL" + account number naming scheme.
Type:

integer

isReseller
A flag indicating if an account belongs to a reseller or not.
Type:

integer

lastName
Each customer account is listed under a single individual. This is that individual's last name.
Type:

string

lateFeeProtectionFlag
Whether an account has late fee protection.
Type:

boolean

modifyDate
The date an account was last modified.
Type:

dateTime

officePhone
An office phone number assigned to an account.
Type:

string

postalCode
The postal code of the mailing address belonging to an account.
Type:

string

resellerLevel
The Reseller level of the account.
Type:

integer

state
A two-letter abbreviation of the state in the mailing address belonging to an account. If an account does not reside in a province then this is typically blank.
Type:

string

statusDate
The date of an account's last status change.
Type:

dateTime

Relational

abuseEmail
An email address that is responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to this address.
Type:

string

abuseEmails
Email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.
Type:
accountContacts
The account contacts on an account.
Type:
accountLicenses
The account software licenses owned by an account
Type:
accountStatus
An account's status presented in a more detailed data type.
Type:
activeAccountDiscountBillingItem
The billing item associated with an account's monthly discount.
Type:
activeAccountLicenses
The active account software licenses owned by an account
Type:
activeAddresses
The active address(es) that belong to an account.
Type:
activeAgreements
All active agreements for an account
Type:
activeBillingAgreements
All billing agreements for an account
Type:
activeColocationContainers
The account's active top level colocation containers.
Type:
activeFlexibleCreditEnrollment
Account's currently active Flexible Credit enrollment.
Type:
activeQuotes
An account's non-expired quotes.
Type:
activeReservedCapacityAgreements
Active reserved capacity agreements for an account
Type:
activeVirtualLicenses
The virtual software licenses controlled by an account
Type:
addresses
All the address(es) that belong to an account.
Type:
affiliateId
An affiliate identifier associated with the customer account.
Type:

string

allBillingItems
The billing items that will be on an account's next invoice.
Type:
allCommissionBillingItems
The billing items that will be on an account's next invoice.
Type:
allRecurringTopLevelBillingItems
The billing items that will be on an account's next invoice.
Type:
allRecurringTopLevelBillingItemsUnfiltered
The billing items that will be on an account's next invoice. Does not consider associated items.
Type:
allSubnetBillingItems
The billing items that will be on an account's next invoice.
Type:
allTopLevelBillingItems
All billing items of an account.
Type:
allTopLevelBillingItemsUnfiltered
The billing items that will be on an account's next invoice. Does not consider associated items.
Type:
allowIbmIdSilentMigrationFlag
Indicates whether this account is allowed to silently migrate to use IBMid Authentication.
Type:

boolean

allowsBluemixAccountLinkingFlag
Flag indicating if this account can be linked with Bluemix.
Type:

boolean

applicationDeliveryControllers
An account's associated application delivery controller records.
Type:
attributes
The account attribute values for a SoftLayer customer account.
Type:
availablePublicNetworkVlans
The public network VLANs assigned to an account.
Type:
balance
The account balance of a SoftLayer customer account. An account's balance is the amount of money owed to SoftLayer by the account holder, returned as a floating point number with two decimal places, measured in US Dollars ($USD). A negative account balance means the account holder has overpaid and is owed money by SoftLayer.
Type:

decimal

bandwidthAllotments
The bandwidth allotments for an account.
Type:
bandwidthAllotmentsOverAllocation
The bandwidth allotments for an account currently over allocation.
Type:
bandwidthAllotmentsProjectedOverAllocation
The bandwidth allotments for an account projected to go over allocation.
Type:
bareMetalInstances
An account's associated bare metal server objects.
Type:
billingAgreements
All billing agreements for an account
Type:
billingInfo
An account's billing information.
Type:
blockDeviceTemplateGroups
Private template group objects (parent and children) and the shared template group objects (parent only) for an account.
Type:
bluemixAccountLink
The Bluemix account link associated with this SoftLayer account, if one exists.
Type:
bluemixLinkedFlag
Returns true if this account is linked to IBM Bluemix, false if not.
Type:

boolean

brandAccountFlag
Type:

boolean

brandKeyName
The brand keyName.
Type:

string

businessPartner
The Business Partner details for the account. Country Enterprise Code, Channel, Segment, Reseller Level.
Type:
canOrderAdditionalVlansFlag
Indicating whether this account can order additional Vlans.
Type:

boolean

carts
An account's active carts.
Type:
cdnAccounts
An account's associated CDN accounts.
Type:
closedTickets
All closed tickets associated with an account.
Type:
datacentersWithSubnetAllocations
Datacenters which contain subnets that the account has access to route.
Type:
dedicatedHosts
An account's associated virtual dedicated host objects.
Type:
disablePaymentProcessingFlag
A flag indicating whether payments are processed for this account.
Type:

boolean

displaySupportRepresentativeAssignments
The SoftLayer employees that an account is assigned to.
Type:
domains
The DNS domains associated with an account.
Type:
domainsWithoutSecondaryDnsRecords
The DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
Type:
euSupportedFlag
Boolean flag dictating whether or not this account has the EU Supported flag. This flag indicates that this account uses IBM Cloud services to process EU citizen's personal data.
Type:

boolean

evaultCapacityGB
The total capacity of Legacy EVault Volumes on an account, in GB.
Type:

unsigned integer

evaultMasterUsers
An account's master EVault user. This is only used when an account has EVault service.
Type:
evaultNetworkStorage
An account's associated EVault storage volumes.
Type:
expiredSecurityCertificates
Stored security certificates that are expired (ie. SSL)
Type:
facilityLogs
Logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.
Type:
flexibleCreditEnrollments
All of the account's current and former Flexible Credit enrollments.
Type:
forcePaasAccountLinkDate
Timestamp representing the point in time when an account is required to link with PaaS.
Type:

string

globalLoadBalancerAccounts
The global load balancer accounts for a softlayer customer account.
Type:
hardware
An account's associated hardware objects.
Type:
hardwareOverBandwidthAllocation
An account's associated hardware objects currently over bandwidth allocation.
Type:
hardwareProjectedOverBandwidthAllocation
An account's associated hardware objects projected to go over bandwidth allocation.
Type:
hardwareWithCpanel
All hardware associated with an account that has the cPanel web hosting control panel installed.
Type:
hardwareWithHelm
All hardware associated with an account that has the Helm web hosting control panel installed.
Type:
hardwareWithMcafee
All hardware associated with an account that has McAfee Secure software components.
Type:
hardwareWithMcafeeAntivirusRedhat
All hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.
Type:
hardwareWithMcafeeAntivirusWindows
All hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type:
hardwareWithMcafeeIntrusionDetectionSystem
All hardware associated with an account that has McAfee Secure Intrusion Detection System software components.
Type:
hardwareWithPlesk
All hardware associated with an account that has the Plesk web hosting control panel installed.
Type:
hardwareWithQuantastor
All hardware associated with an account that has the QuantaStor storage system installed.
Type:
hardwareWithUrchin
All hardware associated with an account that has the Urchin web traffic analytics package installed.
Type:
hardwareWithWindows
All hardware associated with an account that is running a version of the Microsoft Windows operating system.
Type:
hasEvaultBareMetalRestorePluginFlag
Return 1 if one of the account's hardware has the EVault Bare Metal Server Restore Plugin otherwise 0.
Type:

boolean

hasIderaBareMetalRestorePluginFlag
Return 1 if one of the account's hardware has an installation of Idera Server Backup otherwise 0.
Type:

boolean

hasPendingOrder
The number of orders in a PENDING status for a SoftLayer customer account.
Type:

unsigned integer

hasR1softBareMetalRestorePluginFlag
Return 1 if one of the account's hardware has an installation of R1Soft CDP otherwise 0.
Type:

boolean

hourlyBareMetalInstances
An account's associated hourly bare metal server objects.
Type:
hourlyServiceBillingItems
Hourly service billing items that will be on an account's next invoice.
Type:
hourlyVirtualGuests
An account's associated hourly virtual guest objects.
Type:
hubNetworkStorage
An account's associated Virtual Storage volumes.
Type:
ibmCustomerNumber
Unique identifier for a customer used throughout IBM.
Type:

string

ibmIdAuthenticationRequiredFlag
Indicates whether this account requires IBMid authentication.
Type:

boolean

ibmIdMigrationExpirationTimestamp
Timestamp representing the point in time when an account is required to use IBMid authentication.
Type:

string

inProgressExternalAccountSetup
An in progress request to switch billing systems.
Type:
invoices
An account's associated billing invoices.
Type:
iscsiNetworkStorage
An account's associated iSCSI storage volumes.
Type:
lastCanceledBillingItem
The most recently canceled billing item.
Type:
lastCancelledServerBillingItem
The most recent cancelled server billing item.
Type:
lastFiveClosedAbuseTickets
The five most recently closed abuse tickets associated with an account.
Type:
lastFiveClosedAccountingTickets
The five most recently closed accounting tickets associated with an account.
Type:
lastFiveClosedOtherTickets
The five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type:
lastFiveClosedSalesTickets
The five most recently closed sales tickets associated with an account.
Type:
lastFiveClosedSupportTickets
The five most recently closed support tickets associated with an account.
Type:
lastFiveClosedTickets
The five most recently closed tickets associated with an account.
Type:
latestBillDate
An account's most recent billing date.
Type:

dateTime

latestRecurringInvoice
An account's latest recurring invoice.
Type:
latestRecurringPendingInvoice
An account's latest recurring pending invoice.
Type:
legacyBandwidthAllotments
The legacy bandwidth allotments for an account.
Type:
legacyIscsiCapacityGB
The total capacity of Legacy iSCSI Volumes on an account, in GB.
Type:

unsigned integer

loadBalancers
An account's associated load balancers.
Type:
lockboxCapacityGB
The total capacity of Legacy lockbox Volumes on an account, in GB.
Type:

unsigned integer

lockboxNetworkStorage
An account's associated Lockbox storage volumes.
Type:
masterUser
An account's master user.
Type:
mediaDataTransferRequests
An account's media transfer service requests.
Type:
monthlyBareMetalInstances
An account's associated monthly bare metal server objects.
Type:
monthlyVirtualGuests
An account's associated monthly virtual guest objects.
Type:
nasNetworkStorage
An account's associated NAS storage volumes.
Type:
networkCreationFlag
Whether or not this account can define their own networks.
Type:

boolean

networkGateways
All network gateway devices on this account.
Type:
networkHardware
An account's associated network hardware.
Type:
networkMonitorDownHardware
Hardware which is currently experiencing a service failure.
Type:
networkMonitorDownVirtualGuests
Virtual guest which is currently experiencing a service failure.
Type:
networkMonitorRecoveringHardware
Hardware which is currently recovering from a service failure.
Type:
networkMonitorRecoveringVirtualGuests
Virtual guest which is currently recovering from a service failure.
Type:
networkMonitorUpHardware
Hardware which is currently online.
Type:
networkMonitorUpVirtualGuests
Virtual guest which is currently online.
Type:
networkStorage
An account's associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
Type:
networkStorageGroups
An account's Network Storage groups.
Type:
networkTunnelContexts
IPSec network tunnels for an account.
Type:
networkVlanSpan
Whether or not an account has automatic private VLAN spanning enabled.
Type:
networkVlans
All network VLANs assigned to an account.
Type:
nextBillingPublicAllotmentHardwareBandwidthDetails
DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
Type:
nextInvoiceIncubatorExemptTotal
The pre-tax total amount exempt from incubator credit for the account's next invoice. This field is now deprecated and will soon be removed. Please update all references to instead use nextInvoiceTotalAmount
Type:

decimal

nextInvoiceRecurringAmountEligibleForAccountDiscount
The total recurring charge amount of an account's next invoice eligible for account discount measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

decimal

nextInvoiceTopLevelBillingItems
The billing items that will be on an account's next invoice.
Type:
nextInvoiceTotalAmount
The pre-tax total amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

float

nextInvoiceTotalOneTimeAmount
The total one-time charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

decimal

nextInvoiceTotalOneTimeTaxAmount
The total one-time tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

decimal

nextInvoiceTotalRecurringAmount
The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

decimal

nextInvoiceTotalRecurringAmountBeforeAccountDiscount
The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

decimal

nextInvoiceTotalRecurringTaxAmount
The total recurring tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

float

nextInvoiceTotalTaxableRecurringAmount
The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type:

decimal

openAbuseTickets
The open abuse tickets associated with an account.
Type:
openAccountingTickets
The open accounting tickets associated with an account.
Type:
openBillingTickets
The open billing tickets associated with an account.
Type:
openCancellationRequests
An open ticket requesting cancellation of this server, if one exists.
Type:
openOtherTickets
The open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type:
openRecurringInvoices
An account's recurring invoices.
Type:
openSalesTickets
The open sales tickets associated with an account.
Type:
openStackObjectStorage
An account's associated Openstack related Object Storage accounts.
Type:
openSupportTickets
The open support tickets associated with an account.
Type:
openTickets
All open tickets associated with an account.
Type:
openTicketsWaitingOnCustomer
All open tickets associated with an account last edited by an employee.
Type:
orders
An account's associated billing orders excluding upgrades.
Type:
orphanBillingItems
The billing items that have no parent billing item. These are items that don't necessarily belong to a single server.
Type:
pendingInvoice
An account's latest open (pending) invoice.
Type:
pendingInvoiceTopLevelItems
A list of top-level invoice items that are on an account's currently pending invoice.
Type:
pendingInvoiceTotalAmount
The total amount of an account's pending invoice, if one exists.
Type:

decimal

pendingInvoiceTotalOneTimeAmount
The total one-time charges for an account's pending invoice, if one exists. In other words, it is the sum of one-time charges, setup fees, and labor fees. It does not include taxes.
Type:

decimal

pendingInvoiceTotalOneTimeTaxAmount
The sum of all the taxes related to one time charges for an account's pending invoice, if one exists.
Type:

decimal

pendingInvoiceTotalRecurringAmount
The total recurring amount of an account's pending invoice, if one exists.
Type:

decimal

pendingInvoiceTotalRecurringTaxAmount
The total amount of the recurring taxes on an account's pending invoice, if one exists.
Type:

decimal

permissionGroups
An account's permission groups.
Type:
permissionRoles
An account's user roles.
Type:
placementGroups
An account's associated virtual placement groups.
Type:
postProvisioningHooks
Customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.
Type:
pptpVpnAllowedFlag
Boolean flag dictating whether or not this account supports PPTP VPN Access.
Type:

boolean

pptpVpnUsers
An account's associated portal users with PPTP VPN access.
Type:
previousRecurringRevenue
The total recurring amount for an accounts previous revenue.
Type:

decimal

priceRestrictions
The item price that an account is restricted to.
Type:
priorityOneTickets
All priority one tickets associated with an account.
Type:
privateAllotmentHardwareBandwidthDetails
DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
Type:
privateBlockDeviceTemplateGroups
Private and shared template group objects (parent only) for an account.
Type:
privateNetworkVlans
The private network VLANs assigned to an account.
Type:
privateSubnets
All private subnets associated with an account.
Type:
proofOfConceptAccountFlag
Boolean flag indicating whether or not this account is a Proof of Concept account.
Type:

boolean

publicAllotmentHardwareBandwidthDetails
DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
Type:
publicNetworkVlans
The public network VLANs assigned to an account.
Type:
publicSubnets
All public network subnets associated with an account.
Type:
quotes
An account's quotes.
Type:
referralPartner
The Referral Partner for this account, if any.
Type:
referredAccounts
If this is a account is a referral partner, the accounts this referral partner has referred
Type:
replicationEvents
The Replication events for all Network Storage volumes on an account.
Type:
requireSilentIBMidUserCreation
Indicates whether newly created users under this account will be associated with IBMid via an email requiring a response, or not.
Type:

boolean

reservedCapacityAgreements
All reserved capacity agreements for an account
Type:
reservedCapacityGroups
The reserved capacity groups owned by this account.
Type:
resourceGroups
An account's associated top-level resource groups.
Type:
routers
All Routers that an accounts VLANs reside on
Type:
rwhoisData
An account's reverse WHOIS data. This data is used when making SWIP requests.
Type:
samlAuthentication
The SAML configuration for this account.
Type:
scaleGroups
All scale groups on this account.
Type:
secondaryDomains
The secondary DNS records for a SoftLayer customer account.
Type:
securityCertificates
Stored security certificates (ie. SSL)
Type:
securityGroups
The security groups belonging to this account.
Type:
securityScanRequests
An account's vulnerability scan requests.
Type:
serviceBillingItems
The service billing items that will be on an account's next invoice.
Type:
shipments
Shipments that belong to the customer's account.
Type:
sshKeys
Customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.
Type:
sslVpnUsers
An account's associated portal users with SSL VPN access.
Type:
standardPoolVirtualGuests
An account's virtual guest objects that are hosted on a user provisioned hypervisor.
Type:
subnets
All network subnets associated with an account.
Type:
supportRepresentatives
The SoftLayer employees that an account is assigned to.
Type:
supportSubscriptions
The active support subscriptions for this account.
Type:
supportTier
Type:

string

suppressInvoicesFlag
A flag indicating to suppress invoices.
Type:

boolean

tickets
An account's associated tickets.
Type:
ticketsClosedInTheLastThreeDays
Tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.
Type:
ticketsClosedToday
Tickets closed today associated with an account.
Type:
transcodeAccounts
An account's associated Transcode account.
Type:
upgradeRequests
An account's associated upgrade requests.
Type:
users
An account's portal users.
Type:
validSecurityCertificates
Stored security certificates that are not expired (ie. SSL)
Type:
vdrUpdatesInProgressFlag
Return 0 if vpn updates are currently in progress on this account otherwise 1.
Type:

boolean

virtualDedicatedRacks
The bandwidth pooling for this account.
Type:
virtualDiskImages
An account's associated virtual server virtual disk images.
Type:
virtualGuests
An account's associated virtual guest objects.
Type:
virtualGuestsOverBandwidthAllocation
An account's associated virtual guest objects currently over bandwidth allocation.
Type:
virtualGuestsProjectedOverBandwidthAllocation
An account's associated virtual guest objects currently over bandwidth allocation.
Type:
virtualGuestsWithCpanel
All virtual guests associated with an account that has the cPanel web hosting control panel installed.
Type:
virtualGuestsWithMcafee
All virtual guests associated with an account that have McAfee Secure software components.
Type:
virtualGuestsWithMcafeeAntivirusRedhat
All virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.
Type:
virtualGuestsWithMcafeeAntivirusWindows
All virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type:
virtualGuestsWithMcafeeIntrusionDetectionSystem
All virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.
Type:
virtualGuestsWithPlesk
All virtual guests associated with an account that has the Plesk web hosting control panel installed.
Type:
virtualGuestsWithQuantastor
All virtual guests associated with an account that have the QuantaStor storage system installed.
Type:
virtualGuestsWithUrchin
All virtual guests associated with an account that has the Urchin web traffic analytics package installed.
Type:
virtualPrivateRack
The bandwidth pooling for this account.
Type:
virtualStorageArchiveRepositories
An account's associated virtual server archived storage repositories.
Type:
virtualStoragePublicRepositories
An account's associated virtual server public storage repositories.
Type:
vpcVirtualGuests
An account's associated VPC configured virtual guest objects.
Type:

Count

abuseEmailCount
A count of email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.
Type:

unsignedLong

accountContactCount
A count of the account contacts on an account.
Type:

unsignedLong

accountLicenseCount
A count of the account software licenses owned by an account
Type:

unsignedLong

accountLinkCount
A count of
Type:

unsignedLong

activeAccountLicenseCount
A count of the active account software licenses owned by an account
Type:

unsignedLong

activeAddressCount
A count of the active address(es) that belong to an account.
Type:

unsignedLong

activeAgreementCount
A count of all active agreements for an account
Type:

unsignedLong

activeBillingAgreementCount
A count of all billing agreements for an account
Type:

unsignedLong

activeColocationContainerCount
A count of the account's active top level colocation containers.
Type:

unsignedLong

activeNotificationSubscriberCount
A count of
Type:

unsignedLong

activeQuoteCount
A count of an account's non-expired quotes.
Type:

unsignedLong

activeReservedCapacityAgreementCount
A count of active reserved capacity agreements for an account
Type:

unsignedLong

activeVirtualLicenseCount
A count of the virtual software licenses controlled by an account
Type:

unsignedLong

adcLoadBalancerCount
A count of an account's associated load balancers.
Type:

unsignedLong

addressCount
A count of all the address(es) that belong to an account.
Type:

unsignedLong

allCommissionBillingItemCount
A count of the billing items that will be on an account's next invoice.
Type:

unsignedLong

allRecurringTopLevelBillingItemCount
A count of the billing items that will be on an account's next invoice.
Type:

unsignedLong

allRecurringTopLevelBillingItemsUnfilteredCount
A count of the billing items that will be on an account's next invoice. Does not consider associated items.
Type:

unsignedLong

allSubnetBillingItemCount
A count of the billing items that will be on an account's next invoice.
Type:

unsignedLong

allTopLevelBillingItemCount
A count of all billing items of an account.
Type:

unsignedLong

allTopLevelBillingItemsUnfilteredCount
A count of the billing items that will be on an account's next invoice. Does not consider associated items.
Type:

unsignedLong

applicationDeliveryControllerCount
A count of an account's associated application delivery controller records.
Type:

unsignedLong

attributeCount
A count of the account attribute values for a SoftLayer customer account.
Type:

unsignedLong

availablePublicNetworkVlanCount
A count of the public network VLANs assigned to an account.
Type:

unsignedLong

bandwidthAllotmentCount
A count of the bandwidth allotments for an account.
Type:

unsignedLong

bandwidthAllotmentsOverAllocationCount
A count of the bandwidth allotments for an account currently over allocation.
Type:

unsignedLong

bandwidthAllotmentsProjectedOverAllocationCount
A count of the bandwidth allotments for an account projected to go over allocation.
Type:

unsignedLong

bareMetalInstanceCount
A count of an account's associated bare metal server objects.
Type:

unsignedLong

billingAgreementCount
A count of all billing agreements for an account
Type:

unsignedLong

blockDeviceTemplateGroupCount
A count of private template group objects (parent and children) and the shared template group objects (parent only) for an account.
Type:

unsignedLong

cartCount
A count of an account's active carts.
Type:

unsignedLong

catalystEnrollmentCount
A count of
Type:

unsignedLong

cdnAccountCount
A count of an account's associated CDN accounts.
Type:

unsignedLong

closedTicketCount
A count of all closed tickets associated with an account.
Type:

unsignedLong

datacentersWithSubnetAllocationCount
A count of datacenters which contain subnets that the account has access to route.
Type:

unsignedLong

dedicatedHostCount
A count of an account's associated virtual dedicated host objects.
Type:

unsignedLong

displaySupportRepresentativeAssignmentCount
A count of the SoftLayer employees that an account is assigned to.
Type:

unsignedLong

domainCount
A count of the DNS domains associated with an account.
Type:

unsignedLong

domainRegistrationCount
A count of
Type:

unsignedLong

domainsWithoutSecondaryDnsRecordCount
A count of the DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
Type:

unsignedLong

evaultMasterUserCount
A count of an account's master EVault user. This is only used when an account has EVault service.
Type:

unsignedLong

evaultNetworkStorageCount
A count of an account's associated EVault storage volumes.
Type:

unsignedLong

expiredSecurityCertificateCount
A count of stored security certificates that are expired (ie. SSL)
Type:

unsignedLong

facilityLogCount
A count of logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.
Type:

unsignedLong

flexibleCreditEnrollmentCount
A count of all of the account's current and former Flexible Credit enrollments.
Type:

unsignedLong

globalIpRecordCount
A count of
Type:

unsignedLong

globalIpv4RecordCount
A count of
Type:

unsignedLong

globalIpv6RecordCount
A count of
Type:

unsignedLong

globalLoadBalancerAccountCount
A count of the global load balancer accounts for a softlayer customer account.
Type:

unsignedLong

hardwareCount
A count of an account's associated hardware objects.
Type:

unsignedLong

hardwareOverBandwidthAllocationCount
A count of an account's associated hardware objects currently over bandwidth allocation.
Type:

unsignedLong

hardwareProjectedOverBandwidthAllocationCount
A count of an account's associated hardware objects projected to go over bandwidth allocation.
Type:

unsignedLong

hardwareWithCpanelCount
A count of all hardware associated with an account that has the cPanel web hosting control panel installed.
Type:

unsignedLong

hardwareWithHelmCount
A count of all hardware associated with an account that has the Helm web hosting control panel installed.
Type:

unsignedLong

hardwareWithMcafeeAntivirusRedhatCount
A count of all hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.
Type:

unsignedLong

hardwareWithMcafeeAntivirusWindowCount
A count of all hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type:

unsignedLong

hardwareWithMcafeeCount
A count of all hardware associated with an account that has McAfee Secure software components.
Type:

unsignedLong

hardwareWithMcafeeIntrusionDetectionSystemCount
A count of all hardware associated with an account that has McAfee Secure Intrusion Detection System software components.
Type:

unsignedLong

hardwareWithPleskCount
A count of all hardware associated with an account that has the Plesk web hosting control panel installed.
Type:

unsignedLong

hardwareWithQuantastorCount
A count of all hardware associated with an account that has the QuantaStor storage system installed.
Type:

unsignedLong

hardwareWithUrchinCount
A count of all hardware associated with an account that has the Urchin web traffic analytics package installed.
Type:

unsignedLong

hardwareWithWindowCount
A count of all hardware associated with an account that is running a version of the Microsoft Windows operating system.
Type:

unsignedLong

hourlyBareMetalInstanceCount
A count of an account's associated hourly bare metal server objects.
Type:

unsignedLong

hourlyServiceBillingItemCount
A count of hourly service billing items that will be on an account's next invoice.
Type:

unsignedLong

hourlyVirtualGuestCount
A count of an account's associated hourly virtual guest objects.
Type:

unsignedLong

hubNetworkStorageCount
A count of an account's associated Virtual Storage volumes.
Type:

unsignedLong

internalNoteCount
A count of
Type:

unsignedLong

invoiceCount
A count of an account's associated billing invoices.
Type:

unsignedLong

ipAddressCount
A count of
Type:

unsignedLong

iscsiNetworkStorageCount
A count of an account's associated iSCSI storage volumes.
Type:

unsignedLong

lastFiveClosedAbuseTicketCount
A count of the five most recently closed abuse tickets associated with an account.
Type:

unsignedLong

lastFiveClosedAccountingTicketCount
A count of the five most recently closed accounting tickets associated with an account.
Type:

unsignedLong

lastFiveClosedOtherTicketCount
A count of the five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type:

unsignedLong

lastFiveClosedSalesTicketCount
A count of the five most recently closed sales tickets associated with an account.
Type:

unsignedLong

lastFiveClosedSupportTicketCount
A count of the five most recently closed support tickets associated with an account.
Type:

unsignedLong

lastFiveClosedTicketCount
A count of the five most recently closed tickets associated with an account.
Type:

unsignedLong

legacyBandwidthAllotmentCount
A count of the legacy bandwidth allotments for an account.
Type:

unsignedLong

loadBalancerCount
A count of an account's associated load balancers.
Type:

unsignedLong

lockboxNetworkStorageCount
A count of an account's associated Lockbox storage volumes.
Type:

unsignedLong

manualPaymentsUnderReviewCount
A count of
Type:

unsignedLong

mediaDataTransferRequestCount
A count of an account's media transfer service requests.
Type:

unsignedLong

monthlyBareMetalInstanceCount
A count of an account's associated monthly bare metal server objects.
Type:

unsignedLong

monthlyVirtualGuestCount
A count of an account's associated monthly virtual guest objects.
Type:

unsignedLong

nasNetworkStorageCount
A count of an account's associated NAS storage volumes.
Type:

unsignedLong

networkGatewayCount
A count of all network gateway devices on this account.
Type:

unsignedLong

networkHardwareCount
A count of an account's associated network hardware.
Type:

unsignedLong

networkMessageDeliveryAccountCount
A count of
Type:

unsignedLong

networkMonitorDownHardwareCount
A count of hardware which is currently experiencing a service failure.
Type:

unsignedLong

networkMonitorDownVirtualGuestCount
A count of virtual guest which is currently experiencing a service failure.
Type:

unsignedLong

networkMonitorRecoveringHardwareCount
A count of hardware which is currently recovering from a service failure.
Type:

unsignedLong

networkMonitorRecoveringVirtualGuestCount
A count of virtual guest which is currently recovering from a service failure.
Type:

unsignedLong

networkMonitorUpHardwareCount
A count of hardware which is currently online.
Type:

unsignedLong

networkMonitorUpVirtualGuestCount
A count of virtual guest which is currently online.
Type:

unsignedLong

networkStorageCount
A count of an account's associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
Type:

unsignedLong

networkStorageGroupCount
A count of an account's Network Storage groups.
Type:

unsignedLong

networkTunnelContextCount
A count of iPSec network tunnels for an account.
Type:

unsignedLong

networkVlanCount
A count of all network VLANs assigned to an account.
Type:

unsignedLong

nextBillingPublicAllotmentHardwareBandwidthDetailCount
A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
Type:

unsignedLong

nextInvoiceTopLevelBillingItemCount
A count of the billing items that will be on an account's next invoice.
Type:

unsignedLong

notificationSubscriberCount
A count of
Type:

unsignedLong

openAbuseTicketCount
A count of the open abuse tickets associated with an account.
Type:

unsignedLong

openAccountingTicketCount
A count of the open accounting tickets associated with an account.
Type:

unsignedLong

openBillingTicketCount
A count of the open billing tickets associated with an account.
Type:

unsignedLong

openCancellationRequestCount
A count of an open ticket requesting cancellation of this server, if one exists.
Type:

unsignedLong

openOtherTicketCount
A count of the open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type:

unsignedLong

openRecurringInvoiceCount
A count of an account's recurring invoices.
Type:

unsignedLong

openSalesTicketCount
A count of the open sales tickets associated with an account.
Type:

unsignedLong

openStackAccountLinkCount
A count of
Type:

unsignedLong

openStackObjectStorageCount
A count of an account's associated Openstack related Object Storage accounts.
Type:

unsignedLong

openSupportTicketCount
A count of the open support tickets associated with an account.
Type:

unsignedLong

openTicketCount
A count of all open tickets associated with an account.
Type:

unsignedLong

openTicketsWaitingOnCustomerCount
A count of all open tickets associated with an account last edited by an employee.
Type:

unsignedLong

orderCount
A count of an account's associated billing orders excluding upgrades.
Type:

unsignedLong

orphanBillingItemCount
A count of the billing items that have no parent billing item. These are items that don't necessarily belong to a single server.
Type:

unsignedLong

ownedBrandCount
A count of
Type:

unsignedLong

ownedHardwareGenericComponentModelCount
A count of
Type:

unsignedLong

paymentProcessorCount
A count of
Type:

unsignedLong

pendingEventCount
A count of
Type:

unsignedLong

pendingInvoiceTopLevelItemCount
A count of a list of top-level invoice items that are on an account's currently pending invoice.
Type:

unsignedLong

permissionGroupCount
A count of an account's permission groups.
Type:

unsignedLong

permissionRoleCount
A count of an account's user roles.
Type:

unsignedLong

placementGroupCount
A count of an account's associated virtual placement groups.
Type:

unsignedLong

portableStorageVolumeCount
A count of
Type:

unsignedLong

postProvisioningHookCount
A count of customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.
Type:

unsignedLong

pptpVpnUserCount
A count of an account's associated portal users with PPTP VPN access.
Type:

unsignedLong

priceRestrictionCount
A count of the item price that an account is restricted to.
Type:

unsignedLong

priorityOneTicketCount
A count of all priority one tickets associated with an account.
Type:

unsignedLong

privateAllotmentHardwareBandwidthDetailCount
A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
Type:

unsignedLong

privateBlockDeviceTemplateGroupCount
A count of private and shared template group objects (parent only) for an account.
Type:

unsignedLong

privateIpAddressCount
A count of
Type:

unsignedLong

privateNetworkVlanCount
A count of the private network VLANs assigned to an account.
Type:

unsignedLong

privateSubnetCount
A count of all private subnets associated with an account.
Type:

unsignedLong

publicAllotmentHardwareBandwidthDetailCount
A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
Type:

unsignedLong

publicIpAddressCount
A count of
Type:

unsignedLong

publicNetworkVlanCount
A count of the public network VLANs assigned to an account.
Type:

unsignedLong

publicSubnetCount
A count of all public network subnets associated with an account.
Type:

unsignedLong

quoteCount
A count of an account's quotes.
Type:

unsignedLong

recentEventCount
A count of
Type:

unsignedLong

referredAccountCount
A count of if this is a account is a referral partner, the accounts this referral partner has referred
Type:

unsignedLong

regulatedWorkloadCount
A count of
Type:

unsignedLong

remoteManagementCommandRequestCount
A count of remote management command requests for an account
Type:

unsignedLong

replicationEventCount
A count of the Replication events for all Network Storage volumes on an account.
Type:

unsignedLong

reservedCapacityAgreementCount
A count of all reserved capacity agreements for an account
Type:

unsignedLong

reservedCapacityGroupCount
A count of the reserved capacity groups owned by this account.
Type:

unsignedLong

resourceGroupCount
A count of an account's associated top-level resource groups.
Type:

unsignedLong

routerCount
A count of all Routers that an accounts VLANs reside on
Type:

unsignedLong

scaleGroupCount
A count of all scale groups on this account.
Type:

unsignedLong

secondaryDomainCount
A count of the secondary DNS records for a SoftLayer customer account.
Type:

unsignedLong

securityCertificateCount
A count of stored security certificates (ie. SSL)
Type:

unsignedLong

securityGroupCount
A count of the security groups belonging to this account.
Type:

unsignedLong

securityScanRequestCount
A count of an account's vulnerability scan requests.
Type:

unsignedLong

serviceBillingItemCount
A count of the service billing items that will be on an account's next invoice.
Type:

unsignedLong

shipmentCount
A count of shipments that belong to the customer's account.
Type:

unsignedLong

sshKeyCount
A count of customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.
Type:

unsignedLong

sslVpnUserCount
A count of an account's associated portal users with SSL VPN access.
Type:

unsignedLong

standardPoolVirtualGuestCount
A count of an account's virtual guest objects that are hosted on a user provisioned hypervisor.
Type:

unsignedLong

subnetCount
A count of all network subnets associated with an account.
Type:

unsignedLong

subnetRegistrationCount
A count of
Type:

unsignedLong

subnetRegistrationDetailCount
A count of
Type:

unsignedLong

supportRepresentativeCount
A count of the SoftLayer employees that an account is assigned to.
Type:

unsignedLong

supportSubscriptionCount
A count of the active support subscriptions for this account.
Type:

unsignedLong

tagCount
A count of
Type:

unsignedLong

ticketCount
A count of an account's associated tickets.
Type:

unsignedLong

ticketsClosedInTheLastThreeDaysCount
A count of tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.
Type:

unsignedLong

ticketsClosedTodayCount
A count of tickets closed today associated with an account.
Type:

unsignedLong

transcodeAccountCount
A count of an account's associated Transcode account.
Type:

unsignedLong

upgradeRequestCount
A count of an account's associated upgrade requests.
Type:

unsignedLong

userCount
A count of an account's portal users.
Type:

unsignedLong

validSecurityCertificateCount
A count of stored security certificates that are not expired (ie. SSL)
Type:

unsignedLong

virtualDedicatedRackCount
A count of the bandwidth pooling for this account.
Type:

unsignedLong

virtualDiskImageCount
A count of an account's associated virtual server virtual disk images.
Type:

unsignedLong

virtualGuestCount
A count of an account's associated virtual guest objects.
Type:

unsignedLong

virtualGuestsOverBandwidthAllocationCount
A count of an account's associated virtual guest objects currently over bandwidth allocation.
Type:

unsignedLong

virtualGuestsProjectedOverBandwidthAllocationCount
A count of an account's associated virtual guest objects currently over bandwidth allocation.
Type:

unsignedLong

virtualGuestsWithCpanelCount
A count of all virtual guests associated with an account that has the cPanel web hosting control panel installed.
Type:

unsignedLong

virtualGuestsWithMcafeeAntivirusRedhatCount
A count of all virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.
Type:

unsignedLong

virtualGuestsWithMcafeeAntivirusWindowCount
A count of all virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type:

unsignedLong

virtualGuestsWithMcafeeCount
A count of all virtual guests associated with an account that have McAfee Secure software components.
Type:

unsignedLong

virtualGuestsWithMcafeeIntrusionDetectionSystemCount
A count of all virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.
Type:

unsignedLong

virtualGuestsWithPleskCount
A count of all virtual guests associated with an account that has the Plesk web hosting control panel installed.
Type:

unsignedLong

virtualGuestsWithQuantastorCount
A count of all virtual guests associated with an account that have the QuantaStor storage system installed.
Type:

unsignedLong

virtualGuestsWithUrchinCount
A count of all virtual guests associated with an account that has the Urchin web traffic analytics package installed.
Type:

unsignedLong

virtualStorageArchiveRepositoryCount
A count of an account's associated virtual server archived storage repositories.
Type:

unsignedLong

virtualStoragePublicRepositoryCount
A count of an account's associated virtual server public storage repositories.
Type:

unsignedLong

vpcVirtualGuestCount
A count of an account's associated VPC configured virtual guest objects.
Type:

unsignedLong


/reference/datatypes/SoftLayer_Account/