SoftLayer API Examples
May 23, 2016
Resolved an issue that was producing an error when customers attempted place an order for an Indian data-center if the user’s account address did not have India as the country name.
Updated the error message when a credit card order fails to specify the exact department to contact as well as provide contact information.
May 16, 2016
Resolved an issue that was causing slow response during the order process.
Resolved a bug that was preventing orders from being edited on Branded Agent Portal accounts.
Resolved an issue that was preventing the cancellation of the reclaim process if a server was part of a spare pool.
Fixed an issue that was preventing orders for a vCenter Server Appliance license from going through.
May 9, 2016
Fixed an issue affecting the ability to edit a Saved Order or a Sales Order Quote.
Resolved an issue that was preventing a reclaim for Virtual Guests if they were powered off at the time of the cancellation request.
Added translations for some email and ticket templates. Customers who set their user accounts to a non-English locale will see some emails and ticket updates translated into their locale.
April 25, 2016
Resolved an issue with the syntax for getSnapshotRanges for the methods
that was causing incorrect values to be returned.
Corrected a bug in the Branded Agents Portals in which the count returned by
did not match the result size of
Resolved an issue that was causing host migrations to fail if a Virtual Guest was powered off.
April 18, 2016
Fixed an issue where R1Soft Server options were not showing up while initiating an OS Reload.
to SoftLayer_Account service.
Resolved a bug in which hosts authorized to multiple iSCSI Volumes became deauthorized from all iSCSI Volumes when one Volume was explicitly deauthorized.
Resolved an issue that was preventing Local Load Balancers and Netscalers from completing the provisioning process due to an errant RAID card check.
April 11, 2016
To align closer to the IBM Cloud user experience the portal interface color scheme and feel have been updated. All functionality has remained in place.
Resolved an issue what was preventing upgrades of Network Gateway Devices in to a High Availability Pair.
Added functionality to alert users via email when the email account or password is changed for their portal user.
To speed up provisioning times and remove the need for manual intervention a function was implemented to pair a Raid Card when an order contains an SSD or SAS Drive during the provision process.
April 4, 2016
Fixed an issue in which a ticket was unable to be updated if there was special text in the ticket update.
Resolved an issue where the order forms were not loading properly for non-English languages.
Resolved an issue where the description for
was not appearing on SLDN or API metadata.
Resolved an issue in which creating a Bare Metal server via
was setting the RAM value to 0GB.
Resolved an issue with
not returning the same results as
method to Endurance storage volumes to enable manual snapshots to be created via API.
Updated code so that ticket updates no longer send duplicate emails if two subscribers/users exist with the same email address.
Updated the logic on
so that when you choose a Bare Metal server the subsequent page will only show Datacenters in which that configuration is avilable.
March 28, 2016
Fixed an issue that was preventing customers from properly saving modifications on existing quotes from the Customer portal.
Fixed a bug that was causing slow response on the ordering checkout page.
Resolved an issue that was affecting upgrading a Vyatta to an High Availability pair.
Enable Order support for Account Defined Networking Virtual Guests.
Resolved an issue that caused snapshot space threshold alerts to repeatedly update tickets with the same information.
March 21, 2016
Added the ability to create primary storage groups larger than 2TB when ordering.
Resolved an issue that was preventing customers with Legacy (The Planet) subnets from viewing them in the customer portal.
Fixed an issue with a very small subset of accounts which was causing the order forms not to load properly.
Resolved an issue that was preventing customers from ordering static subnets routed to a Netscaler VPX.
is being deprecated. Please use
Deprecated createDate and modifyDate on
Resolved an issue with VSI cancellations that were stalling due to the presence of duplicate category codes.
March 7, 2016
Fixed an issue where some exception errors were not getting their messages properly translated, so the actual error message was being masked.
Resolved an issue that was causing a call to
to return duplicate results.
Resolved an issue that was preventing Sales quotes from being callable via the API.
Customers with Private Host VSI’s can call to opt-out of host reboots for major maintenance events.
SoftLayer API Reference