Release Notes

May 23, 2016

Portal

  • Resolved an issue that was producing an error when customers attempted place an order for an Indian data-center if the user’s account address did not have India as the country name.
  • Updated the error message when a credit card order fails to specify the exact department to contact as well as provide contact information.

API

  • None

Backend

  • None

May 16, 2016

Portal

  • Resolved an issue that was causing slow response during the order process.

API

  • None

Backend

  • Resolved a bug that was preventing orders from being edited on Branded Agent Portal accounts.
  • Resolved an issue that was preventing the cancellation of the reclaim process if a server was part of a spare pool.
  • Fixed an issue that was preventing orders for a vCenter Server Appliance license from going through.

May 9, 2016

Portal

  • Fixed an issue affecting the ability to edit a Saved Order or a Sales Order Quote.

API

  • None

Backend

  • Resolved an issue that was preventing a reclaim for Virtual Guests if they were powered off at the time of the cancellation request.
  • Added translations for some email and ticket templates. Customers who set their user accounts to a non-English locale will see some emails and ticket updates translated into their locale.

April 25, 2016

Portal

  • None

API

Backend

  • Resolved an issue that was causing host migrations to fail if a Virtual Guest was powered off.

April 18, 2016

Portal

  • Fixed an issue where R1Soft Server options were not showing up while initiating an OS Reload.

API

Backend

  • Resolved a bug in which hosts authorized to multiple iSCSI Volumes became deauthorized from all iSCSI Volumes when one Volume was explicitly deauthorized.
  • Resolved an issue that was preventing Local Load Balancers and Netscalers from completing the provisioning process due to an errant RAID card check.

April 11, 2016

Portal

  • To align closer to the IBM Cloud user experience the portal interface color scheme and feel have been updated. All functionality has remained in place.

API

  • None

Backend

  • Resolved an issue what was preventing upgrades of Network Gateway Devices in to a High Availability Pair.
  • Added functionality to alert users via email when the email account or password is changed for their portal user.
  • To speed up provisioning times and remove the need for manual intervention a function was implemented to pair a Raid Card when an order contains an SSD or SAS Drive during the provision process.

April 4, 2016

Portal

  • Fixed an issue in which a ticket was unable to be updated if there was special text in the ticket update.
  • Resolved an issue where the order forms were not loading properly for non-English languages.

API

Backend

  • Updated code so that ticket updates no longer send duplicate emails if two subscribers/users exist with the same email address.
  • Updated the logic on http://www.softlayer.com/bare-metal-search so that when you choose a Bare Metal server the subsequent page will only show Datacenters in which that configuration is avilable.

March 28, 2016

Portal

  • Fixed an issue that was preventing customers from properly saving modifications on existing quotes from the Customer portal.
  • Fixed a bug that was causing slow response on the ordering checkout page.
  • Resolved an issue that was affecting upgrading a Vyatta to an High Availability pair.

API

  • None

Backend

  • Enable Order support for Account Defined Networking Virtual Guests.
  • Resolved an issue that caused snapshot space threshold alerts to repeatedly update tickets with the same information.

March 21, 2016

Portal

  • Added the ability to create primary storage groups larger than 2TB when ordering.
  • Resolved an issue that was preventing customers with Legacy (The Planet) subnets from viewing them in the customer portal.
  • Fixed an issue with a very small subset of accounts which was causing the order forms not to load properly.
  • Resolved an issue that was preventing customers from ordering static subnets routed to a Netscaler VPX.

API

Backend

  • Resolved an issue with VSI cancellations that were stalling due to the presence of duplicate category codes.

March 7, 2016

Portal

  • Fixed an issue where some exception errors were not getting their messages properly translated, so the actual error message was being masked.

API

Backend

  • Customers with Private Host VSI’s can call to opt-out of host reboots for major maintenance events.