Release Notes

July 6, 2018

Portal

  • Validation of EncryptedToken fails if the impersonating user is an brand agent
  • Remove invalid datacenters from fixed config bare metal order form
  • Allow non-empty COS Buckets to be placed for MDMS orders.

API

  • Duplicate firewall rules should not allowed to be added
  • A new property has been added to SoftLayer_Virtual_Disk_Image, isEncrypted. This value returns if the disk on the image is encrypted.

Backend

  • Fix the load balancer deletion failure which keeps the load balancer in delete_pending state after billing item gets cancelled.
  • Resolve issue where older OS addon software was added to an OS reload with newer OS addons.
  • Increase timeout value for running Network_Gateway_Configure transaction
  • Modify HSM Provision Workflow to try to automatically assign a server

June 29, 2018

Portal

  • Allow Master User to clear security questions for users on account.
  • Fix issue when ordering SSL certs for non-US organizational addresses that had a state
  • Updates to dedicated vsi and dedicated hosts order forms for encryption
  • Fixed an issue where a customer cannot delete the CDN service Billing Item from Customer Portal

API

  • The Permission/Resource change event log type should only show for the customer with the GENERATE_PERMISSION_REPORTS set.
  • Exposes the setupFeeDeferralMonths property for the SoftLayer_Billing_Invoice_Item service.
  • This release adds the class SoftLayer_Software_Description_Plesk to enable the new Plesk manufacturer
  • Updating mechanism for checking for platform services brand on account brand creation
  • Reverted defaulting simple ordering to suspend for hourly SAN. For now the only way for a customer to order suspend will be by using the placeOrder API and specifying the suspend packageId in the payload.
  • The current documentation for SoftLayer_Billing_Item::cancelItem (https://softlayer.github.io/reference/services/SoftLayer_Billing_Item/cancelItem/) describes that by default the function will cancel the item immediately, while actually cancelImmediately parameter is set to false by default. This release fixes the documentation for that method.

Backend

  • Fixed dedicated host scheduling issues which were allowing dedicate host orders in locations without sufficient capacity.
  • Once a subnet is authorized access to a storage volume, IP addresses included in that subnet will not need to be authorized again. When an IP address is authorized to access to a storage volume, the subnet that IP address belongs to cannot be authorized to access the volume unless the IP address host is revoked or each IP address is added individually.
  • Enable ordering of dedicated hosts with GPUs.
  • Evault Password enhancements.
  • Enables ordering dedicated host instances with GPUs.
  • When modifying the size or performance of a File or Block storage hosted on fast hardware, the new IOPS/GB ratio must be greater than or equal to 0.301. Similarly, when modifying storage hosted on lower performance hardware the new IOPS/GB ratio must be less than 0.301. The previous boundary was 0.300 which could not be satisfied for resizes on clusters that only have fast hardware. These pages should be updated to match: https://console.bluemix.net/docs/infrastructure/FileStorage/adjustable-iops.html#adjustable-iops https://console.bluemix.net/docs/infrastructure/BlockStorage/adjustable-iops.html#adjustable-iops
  • Enables ordering dedicated host instances from an encrypted image template
  • This release will prevent customers from receiving old monitors notifications associated with a new customer’s server.
  • Relax the restriction that all IBMid/SoftLayer User links with a given username (destinationUserAlphanumericId) must have the same ibmIdUniqueIdentifier.

June 21, 2018

Portal

  • Evault Performance enhancements.
  • Evault Password enhancements.

API

  • Blocked deactivated templates from being pushed to cache.

Backend

  • Have account disable/enable cascade to users
  • Corrects Australia/West time zone to be correct GMT offset.
  • Fix missing paren pair in cloud init attribute validation
  • Fixes an issue that caused some Bring Your Own License orders to go to Pending Finance Approval.

June 14, 2018

Portal

  • Missing pending transaction details information during volume modification process. This change will allow customers to see the status of their ordered volume modification in portal
  • Improve order forms speed
  • Direct Link - Backend Edit related changes for control portal
  • Add localization of currencies and countries to order page currency selector.

API

  • Modify SoftLayer_Event_Log::getAllEventNames to return events names without brand references
  • Added pciDevices and pciDeviceAllocationStatus fields to the DedicatedHost object. These fields are mirrors of the underlying host.
  • Added max size to user data container description.
  • Add the account trait check on the necessary PPTP API calls

Backend

  • Fixed an issue where reloads with a guest that has supported boot mode / boot mode attributes do not reload with specified boot mode
  • Ensures cloud init attribute creation checks are only run when there is a primary block device to check against.

June 8, 2018

Portal

  • Fixed an issue when placing orders with a state of “other”
  • Fixing a bug where selecting None for multiselect options would not update the summary total on the order form.
  • Loading conflicts out of band on order forms & move WWW order form assets to CDN

API

  • Improve getActiveTransactionStatus performance
  • Fix issues with some storage group validation edge cases

May 31, 2018

Portal

  • Fixed an issue where the device list wouldn’t display any devices.
  • Correct Customer Add User form when state is ‘Other’
  • Updated display logic to not show null userData values without blocking other attributes that are null

API

  • longName field is now required when creating brands in the API
  • Added validation for keyId in ‘removeApiAuthenticationKey’ method
  • Enables customers to upgrade or downgrade the number of GPUs on a virtual guest.

Backend

  • Changed HSM password generator to not use vowels and to use Gemalto provided special characters for HSM passwords.

May 24, 2018

Portal

  • Fixed an issue when a user with TOTP has a successful login after fewer than 10 failed attempts, the previous failed attempts are not cleared.
  • Customers were unable to create EU only tickets. This change fixes the filter to pull EU data centers.
  • Adds a checkbox to the WWW order form on the save quote dialog that allows the user to accept the GDPR terms and conditions. This check box must be checked to place a quote. Also adds a link the quote email that allows the user to withdraw their acceptance of the GDPR terms.

API

  • Fix issue where some PaaS service plan features were not represented with billing items.
  • Fixed an issue preventing parent users from editing VPN only sub users device access.
  • Improved error message when an invalid parameter type is provided to the bulk add/remove portal permissions methods.
  • SoftLayer_Virtual_Guest_Block_Device_Template_Group::findGcImagesByCurrentUser(string[] dataCenters) to return collection of template group for a specific account Id and optionally specify and filter list of data center short names (e.g. ‘che01’, ‘mex01’).
  • Added default boot mode from sw description to getBootMode.
  • New event log type: PERMISSION_CHANGE.

Backend

  • Prevents reclaims from throwing an exception when a nessus scan file cannot be found.
  • Better handling for failed upgrades & notifications.
  • Added boot mode attributes to template when creating a new template from guest.
  • Eliminating 24 hour wait period during subnet cancellation
  • Improved performance of Network Ping Monitoring Notifications
  • Fixed an issue where mid-month cancellation causes empty invoices
  • Resolves a bug which prevented Block and File volumes to be authorized to the same host under certain circumstances, and allows IQN to be edited if only File volumes or no volumes are authorized to the host
  • Allow specification of supported boot mode on image import.
  • Enabling Security Groups in FRA05 Datacenter.

May 16, 2018

Portal

  • Add Virtuozzo transaction provisioning and reload groups and icon.
  • This changes a link in the footer of the Www Store pages
  • This issue removes Google Tag Manager and Adobe Target from the SoftLayer Www template

API

  • Fixes a bug that causes the euCompliantFlag on SoftLayer_Location to always return false.
  • Direct Link - Fix the error message to indicate problem clearly when edit fails
  • Direct Link - Increase Vendor Circuit and Vendor Name length from 30 to 40.
  • Fixed addBulkVirtualGuestAccess and removeAllVirtualAccessForThisUser.

Backend

  • Fixes an issue where hourly storage upgrades were erroneously charging an additional one time fee.
  • Fix canadian province name encoding issues
  • Modified workflow definition to do ASSIGN_HOST_RECOVERY automated when a guest can’t be allocated on a host.
  • Fixed VSIs failing from “Unable to determine the uplink router for network component:” error
  • Email subscription system is not send emails to customers when not opted out
  • Fix issue where upgrade processing was delayed due to issues handling the upgrade invoice.
  • Jumbo frames enabled for GPU Host

May 10, 2018

Portal

  • Stopped creating surveys related to Bluemix assets in the SoftLayer portal

API

  • The IQN of a host can no longer be changed when that host has assigned storage volumes. This is to ensure consistency within the system
  • Making new storage authentication error messages viewable

Backend

  • Change how “reset Master user IBMid link” treats the user from whom the IBMid is “stolen” in a linked account pair.
  • Show the correct linkSpeed for Dedicated and Dedicated Hosting tenants correctly
  • Fixed bug where only the first VSI guest was added to the outage ticket instead of all VSI guests associated with that host and account.
  • Modify Account License Infrastructure to handle Netapp OnTap Select.
  • Copy userData when doing a chassis transfer
  • Fixed an issue preventing VSIs from being properly reclaimed.

April 26, 2018

Portal

  • Add boot mode to order forms when provisioning a public vsi.
  • Adds order form validation for the VLAN and SSH Key selection for just HSM.
  • Remove the “Save As Quote” option from the order forms when the order has products that are not currently quotable.
  • Foreign language usability updates to WWW order forms

API

  • Fixed the bug where the following services are returning tickets to which the current user doesn’t have access. This change only affect child users without the “Ticket View All” permission.
    • SoftLayer_Account::getTicketsClosedToday
    • SoftLayer_Account::getTicketsClosedInTheLastThreeDays
    • SoftLayer_Account::getLastFiveClosedTickets
    • SoftLayer_Account::getLastFiveClosedAbuseTickets
    • SoftLayer_Account::getOpenAbuseTickets
    • SoftLayer_Account::getClosedAbuseTicketCount
    • SoftLayer_Account::getRecentAbuseTicketsOpen
    • SoftLayer_Account::getRecentAbuseTicketsClosed
    • SoftLayer_Account::getLastFiveClosedAccountingTickets
    • SoftLayer_Account::getOpenAccountingTickets
    • SoftLayer_Account::getOpenBillingTickets
    • SoftLayer_Account::getLastFiveClosedSalesTickets
    • SoftLayer_Account::getOpenSalesTickets
    • SoftLayer_Account::getLastFiveClosedSupportTickets
    • SoftLayer_Account::getOpenSupportTickets
    • SoftLayer_Account::getLastFiveClosedOtherTickets
    • SoftLayer_Account::getOpenOtherTickets
  • Adding in missing and fixing incorrect validation for Mass Data Migration orders. Fixing bug where billing item was showing $0 for MDMS orders.
  • Several improvements to LUN ID logic:
    1. Improved error message when trying to change a LUN ID; e.g. “SoftLayerAPIError(SoftLayer_Exception_Network_Storage_Iscsi_UnableToChangeLunId): Unable to change LUN Id: active authorizations must be removed first: SoftLayer_Virtual_Guest/50202410”
    2. When there is a LUN ID conflict and the LUN being authorized has no prior authorizations, then we try to change the LUN ID automatically and retry the authorization.
    3. Improved error message when a LUN ID conflict cannot be automatically resolved; e.g. “SoftLayerAPIError(SoftLayer_Exception_Network_Storage_Group_AccessControlError_LunMappingConflict): Failed to authorize initiator SoftLayer_Virtual_Guest/50202410 to SoftLayer_Network_Storage/39624490 (lunId=0) because initiator is authorized to another LUN with same ID: SoftLayer_Network_Storage/39624486 (lunId=0)”
  • Modified the SoftLayer_Network_Storage::getTargetIpAddresses endpoint function, which is utilized by the ORM key callback for the iscsiTargetIpAddresses ORM key, so that it returns an empty array. This change should affect all non-iSCSI (non-block) storage volumes. When this function is called for non-iSCSI volumes, it will now return an empty array instead of throwing an error. No changes are expected for iSCSI (block) volumes, since the function overrides for getTargetIpAddresses as defined in the iSCSI-related sub-classes were not modified. (Note: A bug relating to calling getTargetIpAddresses on File Replicant volumes was also resolved. The override of getTargetIpAddresses was moved out of SoftLayer_Network_Storage_NetApp_Volume_Replicant and into SoftLayer_Network_Storage_NetApp_Volume_Replicant_Iscsi to accomplish this fix.)
  • Added SoftLayer_Virtual_Guest::setTransientWebhook
  • Added SoftLayer_Virtual_Guest::deleteTransientWebhook
  • Add Customer Permission for viewing software passwords
  • Increase the size of the key_name column of software account license to be able to handle license file content as well.
  • Fixed toggle method reference in SoftLayer_Account_Network_Vlan_Span documentation
  • Update description for SoftLayer_Hardware userData

Backend

  • Changed Netscaler VSI naming convention to avoid naming conflicts
  • Prevents disabled VSI network components from being attached to security groups
  • Improves ensuing that at order placement, hardware security modules are available in the location specified.
  • Defaults Ubuntu 16+ to HVM boot mode
  • Enabling security groups in FRA04
  • Add IBM Cloud Monitoring Service support for bare metal servers.
  • Only Transient guest that have both a URI and a Secret will attempt to send a webhook and give the customer 2 minutes before reclaiming.
  • Transient guests now have a 2 minute delay before reclaiming
  • Optimized HSM provisions.
  • Fixed software component maximum size for manufacturer license and activation code.
  • Enables provisioning of an HA Gateway Appliance with No OS
  • Enables provisioning of an HA Gateway Appliance with Ubuntu OS
  • Fixed an issue where apllying security groups in the following case would fail
    • Security Group A has a IPv6 rule that remotes Security Group B
    • Security Group B has member network components that do not have a IPv6 address