Release Notes

February 22, 2016

Portal

  • Resolved an issue that was preventing orders from completing on accounts with Account Defined Networking enabled.
  • Resolved an issue that was preventing order quotes from being properly saved for later use.
  • Removed the TLS_X cipher option for SSL Offloading on Load Balancers in the customer portal. Furthermore, any attempts to configure TLS_X through the API will now result in a NotSupported exception.
  • Improved Cancellation Error Messaging for Already Canceled Services.

API

Backend

  • Fixed an issue with checking user status for users connected to the SoftLayer VPN when making SOAP calls to the API.
  • Created a process that will allow users to authenticate via SAML even if they don’t exist in in the customer portal yet. Upon login the new user will be created automatically. To assign permissions the user will need to provide a roles attribute with the SAML token.
  • Enabled SAML on all Customer accounts.

February 17, 2016

Portal

  • Fixed an issue where there is an additional forward slash in the return redirect from PayPal ordering.
  • Fixed an issue preventing the warning message from being displayed with improper virtual server configurations on the ordering page.
  • The link to order private node virtual servers in the control portal will now properly direct users to the private node order page.

API

  • None

Backend

  • Updated backend monitoring agent APIs, which will make the monitoring services more efficient and reliable.
  • Updated windows post install scripts for better error handling.

February 15, 2016

Portal

  • Updated the order receipt page, added some useful links to documentation about the purchased product.
  • Streamlined the form which is used to submit orders.

API

  • Fixed an issue with SoftLayer_Hardware::createObject that was preventing processor restricted operating systems from being ordered with fixedConfigurationPreset.

February 10, 2016

Portal

  • None

API

Backend

  • Disabled quotes that contain products from specific packages: 56, 126, 142, 143, 146, 147, 148, 158, 234
  • Updated the Linux post provisioning process to output more verbose log files.

February 8, 2016

Portal

  • Resolved an issue where private subnets were not populating in the VLAN selector for private networking only server orders.
  • Resolved an issue preventing OS reloads from Image Templates from completing due to inactive packages on the template.

API

  • None

February 8, 2016

Portal

  • Resolved an issue with incorrect placements of order sliders during checkout.

API

  • API deprecation warning: SoftLayer_Network_Component::getPortStatistics will be functionally deprecated on May 2, 2016. After this time the method will return a deprecated exception. Upon the next release version of the API, it will be removed.

Backend

  • Fixed a rare bug in Hourly Bare Metal provisions that occurred when a customer had a VLAN on a Monthly Bare Metal server router in the same datacenter as the new Hourly Bare Metal Server. The issue causes a stuck transaction during the provisioning process.
  • Added the functionality to register .us TLD domains.

February 1, 2016

Portal

  • Resolved an issue that was preventing the portal from properly enabling Private VLAN spanning.

API

Backend

  • Added the ability to specify userdata to Hourly Bare Metal Servers
  • Enabled the automatic migration of local disk VSIs on disabled hosts on VSI power off or reboot.

January 25, 2016

Portal

  • Resolved an issue where internal technical support updates were being sent in the customer facing section of tickets.
  • Fixed an issue with Advanced Monitoring alert emails not being sent to customers.
  • When the option to order a ‘Dedicated Firewall (Dedicated) Option’ is selected, ‘Bare Metal Server Firewall Option’ is now deselected to prevent the order form from producing the error when continuing to checkout. Conversely, if a ‘Bare Metal Server Firewall Option’ is selected, the ‘Dedicated Firewall (Dedicated) Option’ will be deselected.
  • Expired quotes that contain products from specific packages: 56, 126, 142, 143, 146, 147, 148, 158, 234. The status of the quote will be updated to DELETED.

API

Backend

  • Made a change to allow customers to have multiple abuse email contacts.
  • Resolved an issue in which a subnet may be incorrectly reclaimed when only management interfaces are utilizing addresses.

January 18, 2016

Portal

  • Resolved an issue where Data Transfer tickets were not populating with ship date any notes and/or tracking details.

API

  • None

Backend

  • Fixed a bug where the incorrect storage volume name was reported in snapshot threshold alert tickets.
  • Corrected an issue with FreeBSD provisions that was causing non-swap space to be set as EXT3 instead of UFS.
  • Resolved an issue where license updates for RedHat were not properly occurring on VSI’s.

January 11, 2016

Portal

  • Replaced the 2014 SOC1 report with the 2015 SOC1 report for users to download from the portal.
  • Fixed an issue where some tickets were not showing as updated by the customer.
  • Fixed an issue where the create date was not set when a new DNS domain was created from subnet page.
  • Fixed an issue where error messages from a previous submission are not cleared when a new Catalyst user submits the signup form.

API

  • Deprecating getAvailableLocations() and getLocations(). Customers should now use getRegions.
  • API scripts need to be modified to use the following new packages instead of the retired packages listed below. Orders for the retired packages will no longer be available after January 18, 2016.
Retired Packages New Packages
56 Quad Processor Multi Core Nehalem EX 269 Quad E7-2600 v3 (6 drives) Sandy Bridge
126 Single Xeon 1200 Series (Sandy Bridge / Haswell) 255 Single E3-1270 (4 drives) Sandy Bridge
126 Single Xeon 1200 Series (Sandy Bridge / Haswell) 257 Single E3-1270 v3 (4 drives) Haswell
142 Single Xeon 2000 Series (Sandy Bridge) 259 Single E5-2600 (4 drives) Sandy Bridge
143 Dual Xeon 2000 Series (Sandy Bridge) 273 Dual E5-2600 (4 drives) Sandy Bridge
143 Dual Xeon 2000 Series (Sandy Bridge) 253 Dual E5-2600 v3 (4 drives) Haswell
146 Sandy Bridge 1270 261 Single E3-1270 (2 drives) Sandy Bridge
147 Specialty Server: 4u Mass Storage Dual Xeon 2000 (Sandy Bridge) Series 263 Dual E5-2600 (36 drives) Sandy Bridge
147 Specialty Server: 4u Mass Storage Dual Xeon 2000 (Sandy Bridge) Series 248 Dual E5-2600 v3 (36 drives) Haswell
148 Specialty Server: 2u Mass Storage Dual Xeon 2000 (Sandy Bridge) Series 265 Dual E5-2600 (12 drives) Sandy Bridge
148 Specialty Server: 2u Mass Storage Dual Xeon 2000 (Sandy Bridge) Series 251 Dual E5-2600 v3 (12 drives) Haswell
158 Quad Xeon 4000 Series (Sandy Bridge) 267 Quad E5-4600 (24 drives) Sandy Bridge
234 Quad Xeon E7-4800 v2 (Ivy Bridge) Series 271 Quad E7-4800 v2 (24 drives) Ivy Bridge